Amity research showed that health and social care services are more inaccessible to the elderly during the COVID-19 pandemic

“Amity Association – the power of friendship”, within the project “For respect for the rights of the elderly during the pandemic”, which was supported by an emergency support grant, and implemented in cooperation with Caritas Sremska Mitrovica, conducted a survey on the accessibility of the state health system social protection for the elderly during the Covid pandemic 19.

The research showed that during the COVID-19 pandemic, all services from the state health care system at the primary, secondary and tertiary levels are more inaccessible to the elderly, as well as services from the social protection system.

312 elderly people or their relatives from different regions of Serbia participated in the survey, who shared their experiences and assessed the availability of services at all levels. More than 87% of respondents estimated that COVID-19 significantly hindered access to public health services, non-kovid patients, compared to the period before the pandemic:
“Everything is different now than it was before the pandemic. Mostly health workers are engaged in dispensaries and wards / hospitals in the covid system, the latter works but poorly. Those who really have to go to the doctor. It is difficult for specialists. Operations are generally delayed. “

The average score for accessibility to a selected physician or general practitioner, on a scale of 1 to 5, is 2.19. More than two thirds of the respondents (66.7%) gave a grade of 1 or 2. The largest number of respondents said that access to specialists was not easy at all: endocrinologist in 90% of cases, cardiologist in 89%, pulmonologist, orthopedist and gastroenterologist in 86% each. cases…
“You can only perform and pay for specialist examinations privately. ALL.”

The average score for accessibility to hospital treatment is 1.6 on a scale of 1 to 5, and for accessibility to rehabilitation treatments 1.4.
“I have surgery on both hips, before the pandemic I was on the waiting list for six months until the operation, now for a year and a half to two.”; “In the Health Center, rehabilitation treatments have been performed only for emergencies and nothing else for more than a year.”

Access to social protection services is not easy at all, clubs for the elderly do not work, home help does not work in all municipalities, and you cannot go to the Home if you are a patient.

You can see the complete research at this link