The organization has arisen from the show “Consumer Advisor” in 2012. After several years of work as a call center where they received calls and gave advice to consumers, today it is the organization with the largest number of consumer complaints, more than 40 per day. They try to authentically represent consumers and provide support in consumer protection from public and utility companies. Employees of the organization undergo training to become familiar with the laws in the field of legal aid and consumer protection. The organization emphasizes transparency in its work, believing that it maintains integrity and builds trust among users.
